Your holiday home ownership questions answered

Considering owning a holiday home at Rosneath Castle Park? Here you’ll find the answers to the most commonly asked questions.

If you can’t find the answer you’re looking for and want to speak to our team, please give us a call on 01436 831208, email us at sales@rosneathcastlepark.co.uk or contact us via our web form.

You can also find out more about our 5-star park facilities, read reviews from other owners and holiday makers, and learn more about what makes Rosneath Castle Park so special.

Before I buy

• Can I try the holiday home before I buy?

  Depending on availability, you can take a short break in a similar caravan holiday home and see the park for yourself before buying. If you decide to become an owner whilst staying with us, we will refund the cost of your holiday.

• Can I live at Rosneath all year round?

  Caravans can be used for holidays or recreational use only, long-term occupancy is not allowed. The holiday park is closed for 5 weeks each year from 1st February to 7th March and you cannot stay overnight during this period. This is a requirement of our site licence and planning permissions. However, we also offer Park Homes are for residential use and can be occupied all year long.

• I own a caravan at another park, can I bring it on to Rosneath?

  This may be possible. Please enquire at the Sales office for more information – you can also call 01436 831208 or email: sales@rosneathcastle.co.uk.

• What kind of pitches do you have?

  We have a selection of pitches which are available to choose from. You can view all pitches by booking in for a park tour where a member of our sales team would be more than happy to show you around. Contact us to arrange this on 01436 831208 or email: sales@rosneathcastle.co.uk.

• Can we buy a holiday home as a family group?

  Yes, we can help you make the purchase as a group.

• Is parking available at my holiday home?

  Yes, there is a parking space provided next to all holiday homes.

• What costs should you consider?

  There are many benefits to purchasing a caravan holiday home in Scotland but you also need to make sure you understand the costs. So, what can you expect?

  • The purchase price is the main cost when buying a holiday home. Prices vary depending on the age, size and specification of the holiday home.
  • Consider the option to spread the cost of your holiday home with our flexible finance options.
  • You will pay an annual pitch fee to cover the costs of site maintenance, and pitch services.
  • Gas and electricity is billed quarterly. The majority of the park has piped gas to the pitch. A limited number of caravans are still on bottled gas. Sewage is included in the site fees. As the law currently stands, owners do not have to pay council tax or water rates.
  • To protect your caravan holiday home over the cold winter months, it is advisable to perform a winter drain down. You can do this yourself, or we can provide this service for you.
  • Your caravan should be insured annually, and there are specialist providers offering appropriate policies.
• Are there Finance options available?

  If you’re dreaming of buying a holiday caravan or lodge in Scotland, then Rosneath Castle Park can help to make ownership a reality with flexible finance options.

  Deciding the best way to purchase your holiday home can be daunting, but our friendly team are on hand to guide you every step of the way, making the purchase process as seamless as possible, meaning you can enjoy your holiday home as soon as possible.

  •  Spread the purchase price into affordable monthly payments.
  •  We work with Sure Finance, specialists in finance options for static caravan purchases.
  •  Choose from a range of repayment options, allowing you to tailor your payment plan.
• Can I pay for my purchase in instalments?

  We have a number of payment options, including flexible finance to spread the cost of your holiday home. Please enquire for more details.

• Do I have to pay a deposit?

  Normally we ask for a 20% deposit of the sales price, but we do work with an owner if they cannot manage the full deposit amount upfront.

• How much will I pay for annual site fees?

  Site fees vary by size of pitch and location, so please contact our team on 01436 831208 for latest details.

• What other costs will I have to pay?

  In addition to your standard site fees, you will have the following costs listed below:

  • Gas and electric bills payable quarterly.
  • You are also responsible for setting up your own insurance policy for your holiday home.
  • There is a fee for some of the amenities on site such as watersports, the family funzone and soft play; discounts are offered to owners throughout the year.
  • Owners can request a space in our boat park for an annual fee.  Please enquire in the main reception for more details and to reserve a space.
  • Live entertainment in the Castle Isle Bar & Restaurant does not incur a charge, however there are events for which you may have to buy tickets.

Contract details

• Do I own my pitch?

  No, your annual site fee gives you a licence to have your holiday home on the pitch, subject to the park rules and regulations. When you buy a holiday home with us, our licence gives you the right to occupy the pitch, normally for a minimum of 12 years.

• Do I own my static caravan?

  Yes, you are the owner of the static caravan.

• What contractual protection do I have?

  We will give you a written contract explaining all the terms of your purchase and occupancy. The agreement is based on industry standard documentation produced by the British Holiday and Home Park Association and the National Caravan Council. We are members of the association and follow its rules and recommendations for the sale of holiday homes. You should make sure you fully understand the contract.

Life on park

• Can I bring my pet?

  Yes, we welcome two pets (non-dangerous breeds) per caravan. Dogs must be kept on a lead and dog/pet bins are provided.

• What is there for my children to do?

  In the park there is an outdoor playground and indoor soft play area. There is a large grassy area for outdoor games. We have a family funzone with a range of arts, crafts, pool, air hockey and table tennis tables to keep them occupied and there is a range of park wide events on offer throughout the season for the whole family to enjoy together.

• Do you organise events for owners?

  Yes, throughout the year we organise lots of different activities including live music, theme nights and barbecues. We encourage owners to take part in the events planning process and tell us what they’d like to see included in the programme.

  We aim to provide our owners with a variety of events throughout the season and we welcome feedback on what owners would like to see on our park.

• Is there a shop in the park?

  Our on-site shop sells your every day essentials along with taking the pressure off from cooking and offering our “food to go” meals which you can heat up in the comfort of your holiday home. Each meal is freshly made in our own kitchen, and we will have a range of delicious meals for you to enjoy throughout the season subject to availability.

• Is there a bar/restaurant on site?

  We have the Castle Isle Restaurant & Bar, providing a warm welcome and hearty meals, with entertainment at weekends.

• Where is the nearest supermarket?

  As well as the shop on park there is a convenience store in Rosneath village, and there are supermarkets in Helensburgh.

• Can I install satellite TV in my caravan?

  In keeping with the rural aspect of the park, we do not allow satellite dishes to be installed. We do have satellite TV in the Castle Isle Restaurant & Bar for all guests to enjoy.

• Can I fish on GareLoch?

  Yes, although you will need a fishing permit which can be purchased locally.

  While a fishing license isn’t legally required for rod and line fishing in Scotland (except in the Border Esk region), you’ll need permission from the landowner or angling club to fish in Rosneath and Clynder, especially for salmon and sea trout. The Loch Lomond Angling association own migratory fishing rights on the GareLoch and round to Kilcreggan.

  You can catch fish other than salmon and sea trout without a permit.

• Can I store my boat?

  Yes, we have a storage area available for holiday home owners. Please enquire in the main reception for more information and details on how to reserve a space.

• Is my caravan secure when I’m not on the park?

  We have a dedicated security team on site 7 days a week and there are people on the park throughout the year. Rosneath Castle is not on the fringes of a town so we don’t have passing trade or people wandering on to the park. Of course, we do ask all owners to secure valuables and ensure their holiday homes are locked when not in use.

After I’ve bought my holiday home

• Can I sub-let my holiday home?

  The caravan can be used by you, your friends and family, however letting for commercial purposes is not allowed.

• Can I upgrade my holiday home?

  Yes, you can part exchange your caravan for a newer model. Please speak to the team from the sales office to find out more.

• How long can I keep my caravan at Rosneath Castle?

  You can keep your van at a minimum for the period set out in your site licence, normally12 years, but there is no guarantee you will be allowed to stay on the pitch after that. Normally owners then move onto a one year rolling agreement, but this one year rolling agreement can be terminated by us in any year. We will discuss this with you before taking action to terminate your site licence.

• Am I responsible for gardening on my pitch?

  We like our owners to take pride in their surroundings and you can use pots and planters to personalise your pitch, subject to certain conditions. We’ll take responsibility for grass cutting and managing existing trees, shrubs or plants around your pitch.