Reopening FAQs

Are you open for Holiday bookings?

We certainly are, and are looking forward to welcoming you and your family on park very soon. If you are concerned with what the guidelines are currently here in Scotland you can find out more here on the government website

If you or any of your party develop or have any symptoms of Covid-19 within 14 days of your holiday or receive a track and trace alert you must inform us straight away or at least 48 hours before you go. Please also inform us if this occurs within the last 48 hours before departing for your holiday. You will need to check your travel insurance regarding their cancellation guidelines.

What if I am travelling with another family, can I still come?

Yes you are permitted to travel and stay with another family though the restrictions currently state 6 members from 3 families and each family must have a separate bedroom (correct as of 7/07/21)

How are the units cleaned?

Each unit will have been fully cleaned by a member of our team utilizing a sanitiser that has been proven to effectively work against the various strains of the coronavirus. New protocols have been put in place to ensure that all touchpoints and surfaces within the unit are effectively cleaned prior to your arrival.

What if I need to speak with someone on site?

You will be provided with all the contact details you require prior to your arrival. There will be a member of the team on park.

Can I order an online shopping delivery?

Yes of course, please advise them of your accommodation number when you are provided with it.

Can I have guests to my accommodation?

You are permitted to invite guests to your accommodation though it is a max of 8 people from 3 households within the accommodation.(including you as a family)

Am I able to check in early and request a late check out?

Unfortunately, not at this time. We are only able to have one member of the team clean each lodge, which makes the time to clean on departure longer and therefore cannot accommodate any early check in or late check outs. We do hope you understand.

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