Owning a holiday home: frequently asked questions
If you have a question about owning a holiday home at Rosneath Castle Park, you may find the answer below. If you want to speak to our team, please give us a call on 01436 831208.
Before I buy
Can I try the holiday home before I buy?
Depending on availability, you can take a short break in a similar caravan holiday home and see the park for yourself before buying. If you decide to become an owner whilst staying with us, we will refund the cost of your holiday.
Can I live at Rosneath all the year around?
Caravans can be used for holidays or recreational use only, long-term occupancy is not allowed. This is a requirement of our site license and planning permissions. Park Homes are for residential use and can be occupied all year long.
I own a caravan at another park, can I bring it on to Rosneath?
This may be possible. Please enquire at the Sales office for more information.
What size pitches do you have available?
A wide range. The best way to see these is to arrange a visit to Rosneath Castle Park.
Can we buy a holiday home as a family group?
Yes, we can help you make the purchase as a group.
Is parking available at my holiday home?
Yes, there is a parking space provided next to all holiday homes.
Can I pay for my purchase in installments?
We have a number of payment options, including paying by installments. Please enquire for more details.
Do I have to pay a deposit?
To secure your holiday home, we normally will ask you to pay a deposit of £1000. Payment arrangements can then be organised dependant on the circumstances.
How much will I pay for annual site fees?
Site fees vary by size of pitch and location, so please contact our team (01436 831208) for latest details.
What other costs will I have to pay?
You will need to pay annual site fees, gas and electric, and insurance. There is a small charge for the soft play area, and charges apply for the sailing school and boat parks/use of slip way and moorings. There is no charge for the entertainment in the Castle Isle Restaurant and Bar.
Do I own my pitch?
No, your annual site fee gives you a licence to have your holiday home on the pitch, subject to the park rules and regulations. When you buy a holiday home with us, our licence gives you the right to occupy the pitch for a minimum of 12 years.
Do I own my static caravan?
Yes, you are the owner of the static caravan.
What contractual protection do I have?
We will give you a written contract explaining all the terms of your purchase and occupancy. The agreement is based on industry standard documentation produced by the British Holiday and Home Park Association and the National Caravan Council. We are members of the association and follow its rules and recommendations for the sale of Holiday Homes. You should make sure you understand all the terms of the contract.
Life on park
Can I bring my pet?
Yes, we welcome two dogs (non dangerous breeds) per caravan. They must be kept on a lead and dog bins are provided.
What is there for my children to do?
On park there is an outdoor playground and indoor soft play area. There is large grassy area for outdoor games.
Do you organise events for owners?
Yes, throughout the year we organise lots of different activities including live music, theme nights, barbecues and whisky tours. We encourage owners to take part in the events planning process and tell us what they’d like to see included in the programme.
Is there a shop on park?
Yes, we have a small shop selling essentials, newspapers and a small range of foods.
Is there a bar/restaurant on site?
We have the Castle Isle Restaurant and Bar, providing a warm welcome and hearty meals, with entertainment at weekends.
Where is the nearest supermarket?
As well as the shop on park there is a convenience store in Rosneath village and there are a number of supermarkets in Helensburgh.
Can I install satellite TV in my caravan?
In keeping with the rural aspect of the park, we do not allow satellite dishes to be installed. We do have satellite TV in the Castle Isle Restaurant and Bar for all guests to enjoy.
Can I fish on Gareloch?
Yes, although you will need a fishing permit which can be purchased locally.
Can I store my boat?
Yes, we have a storage area available for holiday home owners.
Is my caravan secure when I’m not on park?
We have a dedicated security team and there are people on park throughout the year. Rosneath Castle is not on the fringes of a town so we don’t have passing trade or people wandering on to the park. Of course, we do ask all owners to secure valuables and ensure their holiday homes are locked when not in use.
After I’ve bought my holiday home
Can I sub-let my holiday home?
The caravan can be used by you, your friends and family, however letting for commercial purposes is not allowed.
Can I upgrade my holiday home?
Yes, you can part exchange your caravan for a newer model. Please speak to the team from the sales office to find out more.
How long can I keep my caravan at Rosneath Castle?
We issue a licence to occupy for 15 years. At this point you can upgrade your caravan or move it from the site.
Am I responsible for gardening on my pitch?
We like our owners to take pride in their surroundings and you can use pots and planters to personalise your pitch, subject to certain conditions. We’ll take responsibility for grass cutting and managing existing trees, shrubs or plants around your pitch.